HAIGROUP

Legal

Privacy Policy

Last updated: January 1, 2026

1. Who We Are

Hai Group (“we,” “us,” “our”) is a growth partner based in Montreal, Quebec, Canada. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit grouphai.com (the “Site”) or engage with our services.

2. Information We Collect

Information You Provide

  • Contact forms: name, company, email address, phone number (optional), and your message.
  • Partner applications: name, company, industry, description of your offering, and reason for partnering.
  • Email correspondence: any information you share when you email us directly.

Information Collected Automatically

  • Log data: IP address, browser type, operating system, referring URL, pages visited, and timestamps.
  • Cookies and similar technologies: we use essential cookies to ensure the Site functions correctly. We do not use advertising or third-party tracking cookies.

3. How We Use Your Information

  • To respond to your inquiries and provide our services.
  • To send you a growth plan or follow-up communication you requested.
  • To improve our Site and understand how visitors use it.
  • To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Period.

4. Legal Basis for Processing

We process your personal information based on:

  • Consent: when you submit a form or contact us, you consent to us processing the information you provide.
  • Legitimate interest: to operate and improve our business and Site.
  • Legal obligation: when required by applicable law.

5. Data Sharing

We may share your information only with:

  • Service providers: tools we use to operate (e.g., email delivery via Resend, hosting via Railway). These providers process data on our behalf under contractual obligations.
  • Legal requirements: if required by law, regulation, legal process, or governmental request.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months. You may request deletion at any time.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encrypted connections (HTTPS), secure hosting infrastructure, and access controls. No method of transmission over the internet is 100% secure, but we take commercially reasonable steps to protect your data.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Withdraw consent at any time.
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at hello@grouphai.com.

9. Canadian Privacy Law (PIPEDA)

We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). We collect personal information only for identified purposes, with your knowledge and consent. You may withdraw consent at any time, subject to legal or contractual restrictions.

10. Anti-Spam (CASL)

We comply with Canada’s Anti-Spam Legislation (CASL). We will not send you commercial electronic messages without your express or implied consent. Every email we send includes a clear unsubscribe mechanism.

11. International Visitors

If you are visiting from the European Economic Area (EEA) or other regions with data protection laws, please note that your information may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection.

12. Children’s Privacy

Our Site and services are not directed to individuals under 18. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Hai Group
Montreal, Quebec, Canada
hello@grouphai.com